Effective Date: June 22, 2026
Last Updated: June 22, 2026
Woven Purpose LLC, operating as Dial Down, respects your privacy. This policy explains what information we collect, how we use it, and what rights you have. It applies to the Dial Down website at dialdown.lol and any related services we provide.
1. Information We Collect
Information You Provide
When you contact us via email, phone, or web forms, we collect:
- Your name and contact details — email address, phone number, company affiliation.
- The content of your message — project requirements, inquiries, or other information you choose to share.
Information Collected Automatically
When you visit our website, our hosting infrastructure may log standard technical data:
- IP address and request timestamp.
- Browser type, operating system, and referring URL.
- Pages visited and time spent on each page.
This data is collected via server logs. We do not use third-party analytics, tracking cookies, or advertising networks. We do not fingerprint your browser or build behavioral profiles.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide the services you request.
- To operate, maintain, and improve our website and infrastructure.
- To detect and prevent abuse — including unauthorized access, denial-of-service attacks, and other malicious activity.
- To comply with legal obligations or respond to lawful requests from public authorities.
We do not sell, rent, or trade your personal information. We do not use your information for automated decision-making or profiling.
3. Legal Basis for Processing
We process personal information on the following lawful bases:
- Consent — when you voluntarily provide information by contacting us.
- Legitimate Interest — operating and securing our website, responding to inquiries, and improving our services.
- Legal Obligation — complying with applicable laws, regulations, and lawful government requests.
4. Data Sharing and Disclosure
We may share your information in the following limited circumstances:
- Service Providers — trusted third parties who assist us in operating our website and business, bound by confidentiality obligations.
- Legal Compliance — when required by law, subpoena, court order, or government regulation.
- Business Transfers — in connection with a merger, acquisition, or sale of assets, your information may transfer as a business asset.
- Protection of Rights — to enforce our Terms of Service, protect our operations, or defend against legal claims.
We do not otherwise disclose your information to third parties.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. Server logs are retained for a maximum of 90 days. Contact correspondence is retained for the duration of the business relationship plus a reasonable period thereafter for record-keeping purposes.
6. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include transport-layer encryption, access controls, and routine security reviews. No method of electronic storage or transmission is perfectly secure; we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access — request a copy of the personal data we hold about you.
- Rectification — request correction of inaccurate or incomplete data.
- Erasure — request deletion of your personal data, subject to legal retention requirements.
- Restriction — request that we limit how we process your data.
- Portability — request your data in a structured, machine-readable format.
- Objection — object to processing based on legitimate interests.
To exercise any of these rights, contact us at nilda.g@dialdown.lol. We will respond within 30 days. If you are unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal data from a child, we will delete it promptly.
9. International Data Transfers
Your information may be transferred to and processed in servers located outside your country of residence. We take steps to ensure that such transfers comply with applicable data protection laws and that your data remains protected to the standard described in this policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Material changes will be communicated via a notice on our website or by email, where appropriate.
11. Contact Information
For questions about this Privacy Policy or our data practices:
Woven Purpose LLC
3019 Ocean Park Blvd, Santa Monica, CA 90405-3004
United States
Email: nilda.g@dialdown.lol
Phone: +1 (484) 742-8103